FAQ—Frequently asked questions

Answers to your questions

Here we have tried to provide answers to all the important—and most frequently asked—questions. A look at the FAQs might answer your questions, too.

Fairs, events and congress

Where can I find the dates of the various fairs, congresses and exhibitions?

On the Internet: There are several ways to search for the dates of our fairs and exhibitions on our website:

All events can be found using the comprehensive search function under “ Trade fairs and events”.

You can access “All events from A to Z” using the search window in the upper right corner of each page.

Click on the name of the event or the logo to call up a brief description of the event in question.

You may also use the general “Search” function in the menu area on the left.

By phone: Information about all fairs and exhibitions hosted by Messe München is available by calling our Messe München hotline at +49 89 949-20720

How can I get more detailed information about specific fairs and exhibitions?

On the Internet: You can call up information for exhibitors, visitors or journalists at the website of the event in question. The website can be called up using the search function under “ Trade fairs and events”.

By phone: Information about all fairs and exhibitions hosted by Messe München is available by calling our central trade fair hotline at +49 89 949-20720.

Information materials for the various fairs may be ordered by telephone, fax or e-mail.

During what hours are the various events open?

The Internet: The exact opening hours can be found on the website of the event in question via the function “All events from A to Z” at the upper right or under “ Trade fairs and events”.

By telephone: Information regarding the opening hours for a given event is also available by calling our central trade fair hotline at +49 89 949-20720.

Where can I order the current catalog for a fair or exhibition?

During many fairs and exhibitions you can purchase the exhibition catalog at the box offices at the entrance(s) and at the information stands in the halls.

Before or after certain fairs you can request an appropriate order form by telephone. Please remember that, as a rule, catalogs can only be shipped to you if paid for in advance. To make payment, simply enter your credit-card number on the form, sign it and return it to us by fax. (Note: procedures vary from event to event).

Where can I find information about special events or conferences at the trade fairs?

On the Internet: Information about related special events, conferences and congresses is available on the website of the trade fair in question. In most cases, it can be found under “Related-events program”.

By telephone: Information about related special events, conferences and congresses is available by calling the hotline of the trade fair in question.

What is the price of admission for the various fairs and exhibitions?

On the Internet: Information regarding admission prices and possible discounts is available on the event calender.

By telephone: Information regarding admission prices and possible discounts is also available by calling the hotline for the event in question.

What is a “restricted admission” fair for trade representatives?

“Restricted admission” trade fairs are only open to a select group of trade representatives. The Exhibitor Advisory Board determines who belongs to the group of trade visitors and how they will officially register for the fair. Trade visitors are only permitted to register if they can provide proof that they are a member of the branches of industry being admitted to the fair.

These fairs and exhibitions are only open to a select group of trade visitors. The branches of industry that are admitted are listed on the websites of the events in question.

How do I register for a fair?

Registering for fairs and exhibitions
Visitors may register online 2-3 months before the beginning of the fair on the website for the respective fair (not possible for all trade fairs). If you register in advance, you save time otherwise spent waiting in line when you arrive at the fair.

Registering for “restricted admission” trade fairs
To register for “restricted admission” trade fairs, visitors must prove that they belong to one of the sectors being admitted to the event in question. Additional information is available at the events.

Do I need a visa, and how can I get a visa?

In a directive transmitted per e-mail in July 2013, the German Foreign Office has informed the German Embassy and Consulate Visa Sections all over the world that in general, an official invitation letter from the trade fair organizer is no longer required when applying for a trade fair visa (see website AUMA). Moreover, visa fees are waived for exhibitors at German trade fairs (see website of the Federal Foreign Office).

When applying for your visa, simply refer to this information. In case the visa section responsible for issuing your visa should nonetheless request that an official invitation letter be presented, please send an e-mail to: visaservice@messe-muenchen.de

Additional information about visa procedures, requirements for the issue of visas, visa fees and application forms are available in different languages on the webpage " Visa requirements" of the Foreign Office, as well as the respective websites of the embassies and consulates.

To ensure you obtain your visa before the trade fair starts, we recommend that you submit your visa application in due time. Applications can be made as early as three months before the time of entry.

What is a coupon/e-coupon?

Exhibitors can have a coupon/e-couponsent to their customers. Visitors who have a guest ticket/e-guest ticket are admitted to the fair free of charge. The exhibitor pays the price of admission. Whether this service is offered varies depending on the event.

At trade fairs where admission is restricted to trade representatives, visitors may only redeem their coupon/e-coupon if they belong to the group of trade representatives being admitted to the fair and can provide appropriate proof.

What is a Print@home ticket?

You can enter the particular Event with a Print@home ticket. Whether this service is offered varies depending on the event.

All events can be found using the comprehensive search function under “Trade fairs and events”.

Am I allowed to bring my dog onto the exhibition grounds of Messe München?

No, according to Messe München´s house and user rules it is not allowed to bring animals onto the exhibition grounds with the exception of guide dogs and other assistance dogs.

Transportation to Messe München / ICM

How do I get to Messe München / ICM?

Detailed information is available under “ Getting there”, where you can also download an area map in PDF format.

Upon request, we would be pleased to send you an area map showing how to get to the Messe München / ICM – Internationales Congress Center München. Call our Messe München hotline at +49 89 949-20720 or send us an E-mail.

How do I get to the Messe München / ICM using a navigation system?

Detailed information is available under “ Automobile”.

In any case, the traffic guidance system at Messe München will guide you to the events and corresponding parking areas.

How do I get to the Building Centre in Poing?

A map showing how to get to Bauzentrum Poing can be found on the website. (Note: website in German only)

When does the shuttle bus travel to and from the Munich airport?

Detailed information is available on the Internet under the category “ Getting there”.

By phone: Information about all fairs and exhibitions hosted by Messe München is available by calling our Messe München hotline at +49 89 949-20720.

Where can I find suitable parking spaces?

Ample parking is available at Messe München. The traffic-guidance system will guide you to free parking spaces. Parking for the handicapped is available near the entrances. Detailed information can be found under “ Getting there”.

Parking spaces for campers/caravans may be used during f.re.e and bauma. Information is available at the website of or by calling the hotline of the event(s) in question.

In any case, the traffic guidance system at Messe München will guide you to the events and corresponding parking areas.

Where are the taxi stands located?

Taxi stands are located at all open entrances to Messe München and in front of the ICM – Internationales Congress Center München.

Can you recommend a hotel?

An extensive selection of hotels, lodges and guest houses near the Messe München / ICM – Internationales Congress Center München can be found at the website under “ Your stay in Munich” and in our hotel guide under www.messehotelfuehrer.de. Sorted according to hotel name, category, location, price, distance to the trade-fair center and service facilities, you are certain to find suitable accommodations that meet your needs.

Transportation to MOC Veranstaltungscenter München

How do I get to MOC Veranstaltungscenter München?

Detailed descriptions of how to get there by various transport means are listed under the category “ Getting there”.

Which destination do I have to enter into my navigation system to get to the MOC Veranstaltungscenter München?

The address is: Lilienthalallee 40, 80939 Munich

Degree of longitude 11.610602 / degree of latitude 48.198273

Find more useful information under: How to get there by car

In addition, special signs in and around the Munich municipal area will guide you to the MOC Veranstaltungscenter München.

When does the shuttle bus travel to and from the Munich airport?

Whether individual events set up a shuttle bus service, please refer to the respective website of the organizer.

Detailed information is available on the Internet under the category “ Getting there”.

Where can I find suitable parking spaces?

Detailed information can be found under “ Getting there”.

Where are the taxi stands located?

Taxi stands are located at Entrances 3 in front of the MOC Veranstaltungscenter München.

Can you recommend a hotel?

An extensive selection of hotels, lodges and guest houses near MOC Veranstaltungscenter München can be found at the website under “ Your stay in Munich” and in our hotel guide under www.messehotelfuehrer.de. Sorted according to hotel name, category, location, price, distance to the trade-fair center and service facilities, you are certain to find suitable accommodations that meet your needs.

Services

Where can I check my coat or luggage?

All of the entrances have a cloakroom where you can check your coat or luggage for a fee. Please inform yourself on the website of the organizer about cloakrooms and prices.

Prices

  • Messe München: EUR 2.50 per item
  • Conditions and location of the cloakroom in the MOC Veranstaltungscenter München vary depending on the event.

Can I use WiFi on the exhibition grounds?

Messe München / ICM
A powerful wireless infrastructure is available on the exhibition grounds. WiFi service offers bandwidth of up to 1.5 Mbit/second.

Please inform yourself on the website of the respective trade show for availability and the applicable terms of use.

Free Wi-Fi in the lobby: Free Wi-Fi access is available to administration building visitors. Please contact the entrance desk if you have any questions.

At the ICM Wi-Fi is going to be switched on individually depending on the booking and the requirements.

MOC
WLAN is also switched at the MOC Veranstaltungscenter München, depending on the requirements of the event.

Is the Munich Trade Fair Centre / the ICM / the MOC equipped for handicapped visitors?

The Messe München was designed and built to accommodate the needs of the handicapped. Please contact us by telephone or e-mail to inquire about special admission prices and parking alternatives, as they vary depending on the event.

Wheel chairs are available at the entrances to the event in question. We recommend calling the hotline number for the event you are attending to make a reservation.

In the entrance area of the ICM there will be a wheelchair at your disposal.

At the MOC Veranstaltungscenter München you will find the corresponding parking lots as well as accesses, lifts and toilets. A wheelchair is available for events in the entrance area of ​​the MOC Veranstaltungscenter München.

Are child-care facilities available at Messe München?

Child-care facilities vary, depending on the event. Information is available by calling the hotline for the event in question.

May visitors bring their dogs to events?

Unfortunately, dogs are not permitted on the grounds of the New Munich Trade Fair Centre, in the ICM - Internationales Congress Center or at the MOC Veranstaltungscenter. There are not enough grassy areas where they can be taken for walks.

How can I have things delivered to an exhibitor in one of the halls?

By mail
Parcel, express deliveries.

Important: There is no delivery of letters on the exhibition grounds.

When addressing postal deliveries, please be absolutely sure to use the complete address:

  • Messe München / ICM
    Name of event
    Name of company
    Hall No. / Stand No.
    Am Messesee 2
    81829 Muenchen
    Germany

Deliveries by freight forwarder / courier
During the fair, delivery vehicles may enter the trade-fair center through the gate nearest to the exhibitor's hall against a deposit of 100 euro and for a maximum stay of one hour.

ICM

At ICM deliveries during an event are only possible by arrangement with the organiser and a gate on the trade fair grounds is only going to be open after booking of the organiser.

Therefore please keep in mind, that separate regulations can be found on the respective website of the organiser.

How can I have things delivered to an exhibitor at MOC?

Due to the prevailing lack of space and liability claims that can not be guaranteed by the MOC Veranstaltungscenter München, an acceptance service by MOC personnel is not possible. Deliveries before the respective event can be handled by Schenker Deutschland AG at the MOC Veranstaltungscenter München:

  • Schenker Germany AG
    Lilienthal Avenue 40
    Room 0 031
    80939 Munich

Deliveries during events can be handled via the relevant courier services. The following address should be considered:

  • MOC Veranstaltungscenter München
    Event Name
    Company
    Halle/Stand
    Lilienthalallee 40
    80939 München
    Germany

Can exhibitors who are in the halls be reached by telephone?

Exhibitors who have telephone connections at their stands can be reached by calling our telephone switchboard at +49 89 949-20720 and having the operator connect you.

In the MOC event center, contact with exhibitors in the exhibition halls is not possible through the information center.

Company Messe München

How can I apply for a job at Messe München?

For international vacancies please refer to the career site.

For additional information, please contact the Messe München Personnel Department.

Hauptabteilung Personal
Messegelände
81823 München
Tel.: +49 89 949-20720

If you are interested in working for an exhibitor at one of our exhibitions or other events, please contact the “Messearbeitsvermittlung” (exhibition employment office):

Messearbeitsvermittlung
Servicebetriebe Ost
81829 München
Tel.: +49 89 949-24990
Fax: +49 89 949-24999

How can I get a copy of Messe Münchens current annual report?

On the Internet: The current annual report of Messe München (PDF format) can be downloaded here.

By mail: You may order the printed version of our annual report via our Messe München conact on the left.